FAQs
FREQUENTLY ASKED QUESTIONS
At Tech Geeks Apparel, we take pride in crafting each product with meticulous attention to detail. Our items, including t-shirts, hoodies, and mugs, are made to order as soon as you place your purchase. This allows us to ensure that every piece meets our high standards of quality and creativity, resulting in unique and personalized products for our customers.
We offer a variety of safe and secure payment options. You can conveniently pay for your orders using all major credit/debit cards, Apple Pay, Google Pay, and Paypal
We ship our products worldwide, with the exception of a few countries due to legal restrictions or limitations from our shipping carriers. Rest assured, we strive to reach as many destinations as possible to deliver our geeky goodness straight to your doorstep.
Absolutely! Once you’ve placed your order, you’ll receive a confirmation email from us. Additionally, we’ll keep you updated every step of the way, including sending you another email once your order has been shipped.
Tracking your order is easy! Simply visit our “Track My Order” page and follow the instructions provided. You’ll be able to monitor the progress of your shipment and know exactly when to expect your geeky goodies.
We’re truly sorry if your order didn’t meet your expectations. Please reach out to us at info@techgeeksapparel.com within a week’s time with photos of the damaged product, your order number, and any other relevant details. Our team will work swiftly to resolve the issue and ensure your satisfaction.
Additional customs and tax fees may apply to international orders outside of the USA. These fees are determined by your local customs office and are beyond our control. We recommend checking with your customs office for specific duties and taxes related to your purchases.
If you’re eagerly awaiting your order and it hasn’t arrived yet, don’t worry! First, double-check your shipping confirmation email for any errors in the delivery address. Then, reach out to your local post office and neighbors to see if they have any information about your package. If you still need assistance, contact us with your order number, and we’ll investigate further.
In the rare event that your order encounters a shipping issue, please don’t hesitate to contact us. We understand the importance of timely delivery and will work diligently to find a solution. It’s essential to notify us within a month after the estimated delivery date to ensure we can assist you effectively.
While we don’t offer returns and exchanges, we’re committed to ensuring your satisfaction with every purchase. If there’s an issue with your order, please inform us, and we’ll do our best to address it promptly.
Refunds are provided in cases where customers receive incorrect or damaged items. If you encounter such an issue, please contact us with photos of the wrong/damaged items, and we’ll initiate the refund process to make things right for you.
Currently, we don’t facilitate exchanges. However, if you receive an item that doesn’t fit or is the wrong color, please let us know within a week of receiving your order. We’ll assess the situation and provide an appropriate resolution, whether it’s sending a replacement or issuing a refund.
For any inquiries or assistance, our dedicated customer support team is here to help. You can reach us via email at info@techgeeksapparel.com, and we’ll promptly respond to address your concerns.
At this time, we don’t provide gift wrapping services. However, our products are carefully packaged to ensure they arrive safely and securely, making them perfect for gifting straight out of the box.
Once an order is submitted, it immediately enters our production process to ensure timely fulfillment. As a result, cancellations are not typically possible. However, if you have concerns about your order, please contact us, and we’ll do our best to assist you.